Chocolate Brown 3-in-1 Hands Free Dog Lead
- Total lead length 117cm long
- 2cm wide
- Separate cross body strap with quick release buckle
- Cross body adjustable strap ranges from 70cm to 127cm
Colour
Chocolate Brown.
Fabrication & Care
Neoprene Padded Handle.
Polyester Branded Webbing.
Spring Back Clip.
Pair back with:
Pair with our Espresso Harness and Tortoiseshell Poop Bag Holder.
Free Standard Shipping
Enjoy complimentary standard shipping on all orders over $100 AUD, worldwide.
All orders are shipped via Australia Post.
Please note: International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not covered by Mister Woof.
How long do I have to return something?
You have 30 days from the day your order is delivered to return or exchange any full-priced item.
Can my dog try it on?
Yes, please do! A quick indoor fitting on a clean, dry coat is the best way to check the size. Just keep the tags on and avoid wearing it outside or on walks so it can still be returned.
What condition does my return need to be in?
Unwashed, with tags attached and free from dog hair, odours, marks or chewing. Original packaging helps too.
How do I start a return or exchange?
Email mail@misterwoof.net with your name, order number, the item(s) you’re sending back and whether you’d like a refund or a different size. We’ll reply with return instructions and our address.
Who pays for return postage?
For change-of-mind returns and exchanges, return postage is paid by you.
Which postage service should I use?
We recommend a tracked service. We can’t be responsible for parcels that go missing on the way back to us, so tracking protects you.
Do I get my original shipping cost back?
Original shipping costs are non-refundable, unless your item is faulty.
How does an exchange work?
Let us know the size you’d like when you email us (mail@misterwoof.net). Once your return arrives and is approved, we’ll send out the new size.
What if the size I want is out of stock?
We’ll let you know straight away and offer a refund or a different item instead.
How long will my refund take?
We’ll inspect your return and email you within 3 business days of it arriving. Refunds go back to your original payment method and can take 5 to 10 business days to appear, depending on your bank.
Can I return sale items?
Yes, you can return sale items.
Can I return a gift card?
Gift cards are non-refundable, they have a three year expiration.
I received a gift. Can I exchange it?
Of course. Email us with the order number (or the purchaser’s name) and we’ll help you swap it for a better fit.
Where are orders shipped from?
All orders are shipped from Melbourne, Australia.
I live overseas. Can I still return items?
Yes. International returns are welcome within 30 days. Return postage and any customs duties or taxes are your responsibility and are non-refundable.
My item arrived faulty or damaged. What should I do?
Sorry about that! Email mail@misterwoof.net as soon as you can with your order number and photos of the issue. We’ll offer a repair, replacement or refund.
My dog chewed it. Is that covered?
Unfortunately not. Chewing, scratching and normal wear and tear aren’t considered faults. (We know, some dogs have very strong opinions about fashion.)
Still have a question?
We’re just an email away at mail@misterwoof.net.
Please note: Any customs duties or import taxes are the responsibility of the customer. Mister Woof does not cover these charges.
What do I do if my parcel has not arrived?
All of our items have tracking and can be tracked via Australia Post.
Sometimes items can take longer to arrive due to unforeseen circumstances. This could be due to strikes, peak holiday season or clearing in customs to name a few.
If you have not received your parcel within a timely manner (typically 7 days passed the estimated delivery), we will process an enquiry with Australia Post to resolve the issue. Because we know how frustrating it is when parcels go missing, we will do everything in our power to locate the parcel for you in a timely manner.
Sometimes your parcel could be at your local post office. In most cases, parcels have arrived and are waiting to be picked up.
How long will my order take to ship?
Orders are typically processed and dispatched within 1–2 business days. During peak periods or sales, there may be slight delays — but we promise we’re working as fast as we can to get your parcel out.
How long will delivery take
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Within Australia: 2–8 business days (standard), 1–4 business days (express) once shipped.
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International: Delivery typically takes 6–15 business days, depending on your location and local customs processing times. Please note that shipping may take longer due to circumstances beyond our control, such as customs delays, strikes, public holidays, or peak seasonal periods. We appreciate your patience and will always do our best to get your order to you as quickly as possible.
Tracking will be emailed once your order has been shipped.
Can I track my parcel?
Yes! You’ll receive a tracking number via email once your order has been dispatched. All parcels are shipped via Australia Post and can be tracked here.
Do you ship to PO Boxes or Parcel Lockers?
Absolutely. We ship to PO Boxes and Parcel Lockers within Australia using Australia Post.
What happens if my package is returned to sender?
If your parcel is returned due to an incorrect address or failure to collect, we’ll contact you to arrange re-shipment. Please note, a re-shipping fee may apply.
Can’t find what you’re looking for? We’re just an email away at mail@misterwoof.net.
We gladly accept returns and exchanges on all items within 14 days of delivery.
Conditions:
Items must be unworn, unwashed, unused, and in original condition. Proof of purchase is required.
To request a return or exchange:
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Email us at mail@misterwoof.net
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Include:
• Your name
• Order number
• Contact number
• Reason for return or exchange
• (For exchanges) The size you’d like instead
Return shipping is at your expense, unless the item is deemed faulty. We recommend using a tracked service, as we are not liable for lost parcels.
Once we receive and inspect your return, we’ll notify you via email. Approved refunds will be processed to your original payment method.
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